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FAQ

FAQ

1. What kinds of properties does Sun Hung Kai Credit accept for applying Property Loan?

Sun Hung Kai Credit accepts properties of residential, industrial and commercial office, shop, parking space, village house, etc., without limitation on the age of property.

2. If I have a Title Deed, could it be used for cash out?

Yes, you can apply the First Mortgage Loan with a Title Deed, with no limitation on the age of property. With the quick and convenient application procedure, you can enjoy easy cash out with Sun Hung Kai Credit.

3. I have already got a First Mortgage Loan in a bank or financial institution, will Sun Hung Kai Credit accept my application for Second Mortgage Loan?

Yes, you can apply for the Second Mortgage Loan with Sun Hung Kai Credit.

4. Can I apply Property Loan if I own a property by Deed of Gift?

Sun Hung Kai Credit accepts loan application after three years from the transfer of ownership by Deed of Gift, under normal circumstance.

5. Can I apply Sun Hung Kai Credit's Property Loan if I am not a Hong Kong Identity Card holder?

People of any nationality can apply Sun Hung Kai Credit's Property Loan as long as one is a property owner in Hong Kong.

6. Can I apply Sun Hung Kai Credit's Property Loan if I am retired or at age 60 or above?

All property owners who are retired or aged 60 or abovecan apply Property Loan at Sun Hung Kai Credit.

7. What is the requirement of applying Property Loan?

All applicants must be aged 18 or above, including property owner or borrower.

8. What kinds of documents are required for Property Loan application?
  • Proof of identity
  • Income proof
  • Employment proof
  • The latest Rates and/or Government Rent Demand Note
  • Provisional Agreement for Sales and Purchase (applicable for First Mortgage Loan on new property purchased only)
  • The latest mortgage repayment schedule (if any)
9. How many types of joint ownership of property are there?

There are two types of joint ownership, "Joint Tenancy" and "Tenancy in Common".

  • For "Joint Tenancy", if one of the owners is deceased, the respective ownership of the property will be passed on to other surviving joint owner(s).
  • For "Tenancy in Common", the ownership of the property is divided into certain agreed shares among all owners. If one of the owners is deceased, the respective share(s) of the property will become part of the deceased owner's estate.
10. Is there any difference between "Joint Tenancy" and "Tenancy in Common" when applying Property Loan?

No matter which tenancy is, all of the property owners must consent to the Property Loan applied by signing relevant documents including mortgage deed and loan agreement.

11. Where can I get initial Property Valuation for reference?

Free Online Property Valuation Service is available on Sun Hung Kai Credit's website. You may also contact our Customer Service Hotline at 2996 2688 for enquiries.

12. Can I sell out the property during the repayment period?

Yes. Please notify Sun Hung Kai Credit the date of completion as soon as possible. The cut-off date of the loan will be arranged as the same closing date.

13. Am I required to pay any administration fees, handling charges and legal costs for the loan application?

Eligible customers for particular loan products will not be required to pay any administration fees and handling charges and all legal costs to prepare the Mortgage or Second Mortgage will be paid by Sun Hung Kai Credit. Other customers who are not eligible or suitable for a particular loan product being applied for may be referred or recommended to apply for other loan products for which customers are free to make their own final choice and will be bound by different terms and conditions, including terms requiring payment of legal costs, administration fees and/or handling charges.

14. Will there be any handling fee or penalty imposed if early settlement is made?

Sun Hung Kai Credit will not charge any handling fee or penalty for early settlement.

15. Can I apply early partial payment?

Early partial payment can be applied but you have to fulfill the minimum payment requirement.

16. Can I discharge the record from The Land Registry after I settled the Property Loan?

Sun Hung Kai Credit will notify you on the arrangement of the Discharge of Mortgage within two weeks after full settlement.

17. Is there any other type of loan apart from Installment Loan?

In addition to Installment Loan, you may also choose Revolving Loan. A pre-approved credit line will be granted to you. You can transfer the money from the approved credit limit into your designated bank account via internet anytime, anywhere. The credit line can be reused upon every repayment on the used amount, without the hassle of re-applying and interest is calculated on the outstanding amount only on a daily basis.

© Copyright Sun Hung Kai Credit Limited 2026

Money Lender’s Licence No.: 0752/2025

Warning: You have to repay your loans. Don’t pay any intermediaries.

Complaint Hotline: 2996 2600

Contact Us

Customer Services Hotline: 2996 2688

Fax: 3514 4275

Our Business Hours: Monday to Friday: 9:00am - 6:15pm

Saturday: 9:30am - 12:30pm

Address

Wanchai Branch (Exit A3 of Convention and Exhibition Station, a 7-minute walk to the branch)

Room 803-805, 8/F, Allied Kajima Building, 138 Gloucester Road, Wanchai, Hong Kong

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Thank you for your valuable comments or enquiries, our professional mortgage team will follow up and reply to you shortly.

Thank you for sharing your loan preference and basic information with us. We have selected the following optimal mortgage solution for your consideration:

Our customer service officer will contact you within the next working day. After receiving your documents, your application will be processed and the final approved loan amount and annual interest rate will be provided to you.

If you need immediate assistance, please contact our customer service officer in the following way.

Phone & Fax

Customer Services Hotline: 2996 2688

Fax: 3514 4275

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